Washtenaw Community College

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Medical Office Administration (CTMOA)

Certificate

Description

This program prepares the student for entry-level administrative work in medical offices and healthcare facilities. The coursework introduces students to the duties of the medical receptionist, as well as the basics of health insurance and medical billing. Students will learn how to answer patient and professional inquiries, decipher health insurance benefits, use medical software for scheduling and charting, as well as how to communicate with patients and medical staff. This program is not an AAMA certification preparation program.

Continuing Eligibility

All courses must be completed with a GPA of 2.0 or better.

Contact Information

Division
Business/Computer Technologies
Department
Business Office Systems Dept
Advisors
Joyce Jenkins, Amy Loskowski

Requirements

First Semester
Class Title Credits
BOS 101C Advanced Keyboarding 1
BOS 157 Word Processing and Document Formatting I 3
BOS 175 Medical Office Communication 2
BOS 223 Medical Office Procedures 3
HSC 124 Medical Terminology 3
Total 12
Second Semester
Class Title Credits
BOS 185 Medical Computer Skills and Electronic Health Records 3
BOS 224 Medical Office Insurance and Billing 4
HSC 115 Clinical Procedures for Administrative Medical Assistants 2
Total 9
Total Credits Required
21

Gainful Employment Disclosures

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What Students Say About Online Classes

“My teacher posted his lectures and activities on Blackboard weekly, so I was able to complete all required class work and tests at my own leisure. Most importantly, I learned a ton in the course, and my excellent instructor was available by email around the clock.”

—Wendy L., 48

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