Retail and Business Operations (CTRBO)
This program has been replaced by Retail and Business Operations Certificate (CTRBUS). Students currently enrolled need to complete it by the end of the Spring/Summer 2015 semester.
If you have questions about this program please contact a program advisor or contact a general student advisor.
It takes a large number of people working in customer-facing roles as well as behind-the-scenes in a retail operation to keep employees, customers and investors happy. Students who complete this certificate will be knowledgeable, capable and enthusiastic employees who can procure, display and deliver products and services to customers profitable in a retail setting. Students will gain the skills and expertise needed to manage retail projects as well as make and communicate decisions related to human resources, profits, productivity and processes when managing the operations aspect of a business unit.
- Business/Computer Technologies
- Business Department
- Cheryl Byrne
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“I was very reluctant to take online classes, but because of my various roles as a wife, mother, full-time employee, and student my time was limited…. Online classes have helped with managing my time in these various roles, and have been a true blessing to both my family and my learning experience at WCC.”—F. Robertson