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Retail and Business Operations (CTRBUS)


Program is also available online.


It takes a large number of people working in customer-facing roles as well as behind-the-scenes in a retail operation to keep employees, customers and investors happy. Students who complete this certificate will be knowledgeable, capable and enthusiastic employees who can procure, display and deliver products and services to customers profitable in a retail setting. Students will gain the skills and expertise needed to manage retail projects as well as make and communicate decisions related to human resources, profits, productivity and processes when managing the operations aspect of a business unit.

Contact Information

Business/Computer Technologies
Business Department
Cheryl Byrne


(Items marked in orange are available online.)
Major/Area Requirements
Class Title Credits
BMG 205 Creating the Customer Experience 3
BMG 206 Retail Principles and Practices 3
BMG 228 Purchasing and Inventory Control 3
BMG 273 Managing Operations 3
BMG 275 Business and Supply Chain Analytics 4
Total 16
Total Credits Required

Gainful Employment Disclosures

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“My teacher posted his lectures and activities on Blackboard weekly, so I was able to complete all required class work and tests at my own leisure. Most importantly, I learned a ton in the course, and my excellent instructor was available by email around the clock.”

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