Washtenaw Community College

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Academics

Retail and Business Operations (CTRBUS)

Certificate

Description

It takes a large number of people working in customer-facing roles as well as behind-the-scenes in a retail operation to keep employees, customers and investors happy. Students who complete this certificate will be knowledgeable, capable and enthusiastic employees who can procure, display and deliver products and services to customers profitable in a retail setting. Students will gain the skills and expertise needed to manage retail projects as well as make and communicate decisions related to human resources, profits, productivity and processes when managing the operations aspect of a business unit.

Contact Information

Division
Business/Computer Technologies
Department
Business Department
Advisors

Requirements

Major/Area Requirements
Class Title Credits
BMG 205 Creating the Customer Experience 3
BMG 206 Retail Principles and Practices 3
BMG 211 Merchandising and Inventory Management 3
BMG 273 Managing Operations 3
BMG 275 Business and Supply Chain Analytics 4
Total 16
Total Credits Required
16

Gainful Employment Disclosures

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