Retail and Business Operations (CTRBUS)
Program is also available online.
It takes a large number of people working in customer-facing roles as well as behind-the-scenes in a retail operation to keep employees, customers and investors happy. Students who complete this certificate will be knowledgeable, capable and enthusiastic employees who can procure, display and deliver products and services to customers profitable in a retail setting. Students will gain the skills and expertise needed to manage retail projects as well as make and communicate decisions related to human resources, profits, productivity and processes when managing the operations aspect of a business unit.
Requirements(Items marked in orange are available online.)
|BMG 205||Creating the Customer Experience||3|
|BMG 206||Retail Principles and Practices||3|
|BMG 211||Merchandising and Inventory Management||3|
|BMG 273||Managing Operations||3|
|BMG 275||Business and Supply Chain Analytics||4|
- Total Credits Required
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What Students Say About Online Classes
“I was very reluctant to take online classes, but because of my various roles as a wife, mother, full-time employee, and student my time was limited…. Online classes have helped with managing my time in these various roles, and have been a true blessing to both my family and my learning experience at WCC.”—F. Robertson