Basic Mediation Section 1 of the Master Conflict Resolution Specialist Program

Discover the foundational skills and processes of facilitative mediation, along with the study of different forms of alternative dispute resolution. Topics include: introduction to dispute settlement, conflict theory, principles of negotiation, mediation process, the role of a positive neutral, managing impasse communication skills and ethics. Successful completion of this program will equip the student with the life skills and tools necessary to mediate conflicts and qualify for advanced mediation training programs.

Class does not meet the week of February 27 — March 4, 2012.

Bookkeeping: Practical Skills for Businesses Day-to-Day Skills for Accuracy & Success

Suddenly you have started your own business or you have been thrust into doing the bookkeeping for your company. What do you do? Where do you start? Are you sure you are completing the tasks efficiently and correctly? Learn the answers to these questions and gain the benefit of instruction in general bookkeeping tasks including payroll, taxes, inventory, sales, paying vendors, preparing financial statements and more in this class designed especially for you.

Business Casual: Stylish but Professional Business Comes First in Business Casual

Prerequisite(s): None.

Learn what not to wear to avoid making a terrible faux pas when dressing business casual. Ideal for those newly entering the workforce or looking to move up the work ladder, professional image consultant Indigo Zuri will walk you through the do's and don'ts of business casual, identify colors that are and are not appropriate for the office and identify the definition of business casual within multiple industries.

Cottage Food Industry: Make Money Selling Your Home Made Foods A Class in the Permaculture Design Series

Recently passed amendments to the Food Law of 2000 define a cottage food operation as one where a person produces or packages non-potentially hazardous food in a kitchen of that person's primary domestic residence. The law allows sales of allowable foods produced by a cottage food operation to homes, farm markets, roadside stands, municipal farmers markets, county fairs, celebrations, festivals and other events. Learn how to set up your own cottage based industry and how the concept relates to the Permaculture concept. Examine what foods are allowable for sale, the requirements for labels and listings, sales records, and learn how to plug into the network of existing cottage food operations.

Drupal Build and Manage a Powerful Website

Prerequisite(s): Ability to use a web browser; knowledge about HTML, CSS, and FTP is helpful, but not required.

Learn how to create your own website with Drupal, a popular content management system used to run some of the largest websites on the Internet. This class will explain web development basics, how to use Drupal to power a website, and how to extend Drupal to do what you need. The class will also cover best practices and tips for running a Drupal website, including time for student directed questions and answers.

This class may be taken as an elective for WCC's E-Marketing Certificate.
This class qualifies for 1.20 Continuing Education Units or Hours of Training provided by Washtenaw Community College.
For more information, visit E-Marketing Certificate.

General Civil Mediation Section 2 of the Master Conflict Resolution Specialist Program

Prerequisite(s): Completion of Basic Mediation training, Juris Doctorate Degree or other relevant experience/training may be considered.

Examine the role of attorneys in the mediation process, advanced conflict resolution concepts, court processes, diversity issues, mediation process and techniques, negotiation dynamics, dealing with multiple parties and standards of conduct for mediators. This is a Michigan State Court Administrative Office (SCAO) MCR 2.411 approved training course.

Class does not meet March 27 or March 29, 2012.

Master Conflict Resolution Specialist Introductory Workshop

The ongoing need for alternative dispute resolution has opened opportunities for those trained as private mediators and arbitrators. Qualified professionals are employed daily by courts, dispute resolution services, arbitration panels and others as they seek alternatives to the traditional court trial process. Learn how you can begin a career in this field and how to earn a Master Conflict Resolution Specialist Certificate in this workshop designed to introduce and discuss training available at Washtenaw Community College. Explore career possibilities and professional development opportunities. Whatever your background or skill level, whether you are in law, business, counseling, consulting, needing or seeking a career change, begin by attending this informative introductory workshop and considering this professional development opportunity.

Medical Transcription & Editor Certificate Program Online Make a Career Change!

Prerequisite(s): Good auditory and typing skills (at least 30 wpm recommended) and an understanding of spoken and written English, including grammar and punctuation. High school diploma or equivalent.

Have you considered a new career in healthcare? Enjoy an online learning experience that gives you a comprehensive and realistic training within a year. Accredited by the Association for Healthcare Documentation and Integrity (AHDI) this program is self-paced (most people spend approximately 12 hours per week for 52 weeks); available 24/7; features over 1300 real physician sound files to practice transcription; has interactive learning methods; and provides immediate feedback on quizzes and tests. Resources include student forums, chat rooms, newsletters, online technical and academic support, and extensive, personalized job placement assistance for up to a year after graduation. Job opportunities include hospital, doctor offices, and home employment! Get ready to start working and be on your way to an exciting new career!

Register online for the program by February 15 and courtesy of Career Step, you will receive a free laptop or free text companion upgrade (shipping charges may apply). Please read the additional requirements and information found at the Medical Transcription link at wccnet.edu/lifelong-learning/licensing-certification/.
This class qualifies for 64.00 Continuing Education Units or Hours of Training provided by Washtenaw Community College.
For more information, visit Medical Transcriptionist Certificate.

MI General Law for Non Attorney Mediators Section 3 of the Master Conflict Resolution Specialist Program

Examine, in an overview and summary format, Michigan's basic laws, rules and guidelines governing Michigan civil actions. The course is designed for mediators who will practice in the area of commercial and domestic relations mediations. This training is Michigan State Court Administrative Office (SCAO) approved.

Residential Building: Contracts, Liability & Risk Management Prelicensure Class

Learn the basics of contractual law and how well-written contracts can help you minimize liability and manage your projects more effectively. Examine different types of contracts and explore specific clauses and language, including mandatory and optional provisions, that might be included. Explore trends in construction liability and strategies to limit or minimize your exposure through attention to risk management fundamentals.

For more information, visit Residential Builders License Exam Preparation & Continuing Education.