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Financial Aid

Repaying Your Loan

There’s no way around it: You have to pay back the money that you borrow through a Direct Loan—with interest. You have to pay it back even if you don’t complete your education, don’t like the education that you received, or can’t get a job after leaving school.

You have to start repaying your Direct Loan six months after you graduate, leave school, or drop below half-time enrollment. Your loan servicer, which is a company that collects your payments and answers your questions, is required to give you a loan repayment schedule. It states when your first payment is due, the number and frequency of payments, and the amount of each payment.

There are multiple repayment plans, and they give you several years to repay your loan. You can change repayment plans at any time. If you have multiple loans, you also can consolidate them.

You’ll get lots of information about repaying your loan during exit counseling, which you must complete online when you graduate, transfer, or drop below half-time enrollment.

Loan Repayment Partner - Inceptia

At Washtenaw Community College, we understand that student loans can be intimidating. That's why we have partnered with Inceptia, a division of the National Student Loan Program, to provide you with free assistance on your student loan obligations to ensure you feel comfortable and can be successful in your loan repayment.

Inceptia may be calling to help you with next steps in your repayment journey. Their friendly counselors are there to help you every step of the way. While you are in your grace period, they might reach out to you to answer questions you may have on your repayment options. If you become delinquent on your loans, they may also contact you to help find a solution that works within your means.

The Inceptia counselors are there to help you with every step by staying in touch with you via phone calls, letters, and/or emails. They will not be collecting money from you. Inceptia’s nonprofit purpose is to help you find answers to your questions and solutions to your issues. We encourage you to visit Inceptia's Student Loan Knowledge HQ website at HeroKnowl.org

Deferment and Forbearance

Deferment and forbearance allow you to temporarily postpone or lower your loan payments while you’re back in school, in the military, having financial problems, or in certain other situations.

During deferment, you temporarily don’t have to repay the principal balance of your loan. In addition, depending on the type of loan you have, interest will not accrue during deferment. With forbearance, you may be able to stop making payments or reduce your monthly payments. However, during forbearance interest will accrue on all of your loans.

There are numerous situations under which you may qualify for deferment or forbearance. With either one, you must apply by filing a request with your loan servicer.

Delinquency and Defaulting

If you don’t make your monthly loan payments, you will become delinquent and risk going into default. You become delinquent the first day after you miss a payment. If you’re delinquent for at least 90 days, your loan servicer will report the problem to the three major credit bureaus. This will make it hard for you to do everything from borrowing money for a car to getting a cell phone.

If you’re having trouble making your loan payments, contact your loan servicer as soon as possible. You may be able to change your repayment plan or qualify for a deferment or forbearance.

If you fail to make a loan payment for 270 days, you’re in default. This will further harm your credit rating and may cause the federal government to withhold your income tax refunds and take part of your wages until the debt is paid. And all the time that you’re in default, interest charges and late fees will keep growing, causing your debt to become even larger.

The federal government offers tips for repaying your student loan successfully and avoiding default. If you default on your loans, visit the federal government’s Federal Student Aid Debt Resolution site for information about how to resolve the problem.

Check Your Aid

To check the status of your financial aid, log into the WCC Gateway, click on MyWCC, Financial Aid, Award Information, and then click on Check Your Financial Aid Status.

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Contact Financial Aid

To contact WCC’s Financial Aid office, you can:

  • Visit the office on the second floor of the Student Center building
  • Call 734-973-3523
  • Send a fax to 734-677-5281
  • Send an email to

The office’s normal hours are Monday through Thursday from 8:00am to 7:00pm, Friday from 8:00am to 5:00pm, and Saturday from 9:00am to 1:00pm.


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