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Ombudsman Services

Are you a current or prospective WCC student with a concern about the College that you can’t resolve? Would you like to discuss it in a safe environment? Then you need to visit the Ombudsman/Dean of Students Office.

The dean’s office will try to find a solution that’s fair and works for everyone. It can:

  • Help resolve issues informally and formally
  • Provide coaching to help you resolve the issue yourself
  • Refer you to the proper WCC office to resolve your issue
  • Explain a policy or procedure that’s affecting you so that you better understand your situation
  • Offer information about how you can appeal College decisions
  • Assist you in considering your options

The dean’s office also does the following:

  • Reviews cases where students believe their MyWCC account or records have been accessed inappropriately
  • Considers requests for refund exceptions where a student is ineligible under WCC’s refund policy but believes that exceptional circumstances should result in a refund of tuition and fees
  • Enforces WCC’s policy that bans smoking anywhere on campus
  • Reviews situations of alleged student misconduct

If you’d like to speak to someone in the dean’s office, it’s best to make an appointment. If you wish to file a formal complaint against the College, that paperwork must be submitted to the Ombudsman/Dean of Students Office.

If you live out of state and have a complaint about an online WCC class, there’s a special process for you to follow to get your concern resolved.

Ombudsman Services
Available through the Ombudsman/Dean of Students Office SC 275
Phone: 734-973-3328

WCC is a Smoke-Free Campus

In order to promote a healthy work and learning environment, smoking is not permitted anywhere on campus.

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Call Us

  • Main Campus 973-3300
  • Student Connection 973-3543
  • Help Desk 477-8724
  • Counseling & Advising 677-5102
  • Financial Aid 973-3523
  • Campus Safety & Security 973-3411
  • Cashier's Office 973-3485
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Academic Dates

  1. December 14 Fall Semester ends
  2. December 24 to January 1 Semester Break, College closed
  3. January 11 Winter semester begins
  4. January 18 Martin Luther King, Jr. Day, College closed
  5. February 22 to February 27 Winter Recess, No credit classes
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