Ombudsman Services

Are you a current or prospective WCC student with a concern about the College that you can’t resolve? Would you like to discuss it in a safe environment? Then you need to visit the Ombudsman/Dean of Students Office.

The dean’s office will try to find a solution that’s fair and works for everyone. It can:

  • Help resolve issues informally and formally
  • Refer you to the proper WCC office to resolve your issue
  • Explain a policy or procedure that’s affecting you so that you better understand your situation
  • Offer information about how you can appeal College decisions
  • Assist you in considering your options

The dean’s office also does the following:

  • Reviews cases where students believe their MyWCC account or records have been accessed inappropriately
  • Considers requests for refund exceptions where a student is ineligible under WCC’s refund policy but believes that exceptional circumstances should result in a refund of tuition and fees
  • Enforces WCC’s policy that bans smoking anywhere on campus
  • Reviews situations of alleged student misconduct

If you’d like to speak to someone in the dean’s office, it’s best to make an appointment. If you wish to file a formal complaint against the College, that paperwork must be submitted to the Ombudsman/Dean of Students Office.

If you live out of state and have a complaint about an online WCC class, there’s a special process for you to follow to get your concern resolved.

Ombudsman Services
Available through the Ombudsman/Dean of Students Office SC 275
Phone: 734-973-3328

WCC is a Smoke-Free Campus

In order to promote a healthy work and learning environment, smoking is not permitted anywhere on campus.

Smoke-Free Policy » Smoking Cessation »

Call Us

  • Main Campus 734-973-3300
  • Student Connection 734-973-3543
  • IT Help Desk 734-477-8724
  • Counseling & Advising 734-677-5102
  • Financial Aid 734-973-3523
  • Safety & Security 734-973-3411
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Academic Dates

  1. November 21 to November 27 Thanksgiving Recess No classes
  2. November 24 to November 25 Thanksgiving Recess, College closed
  3. November 28 Classes resume
  4. December 19 Fall Semester ends, College open
  5. December 23 to January 2 Semester Break, College closed
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