This certificate program prepares students to be knowledgeable, capable, and enthusiastic employees who can procure, display and deliver products and services to customers profitably in a retail setting. Students will gain the skills and expertise needed to manage retail projects as well as make and communicate decisions related to human resources, profits, productivity, and safety when managing the operations processes of a business unit.

This is a high demand, high skill and high wage program as defined by the Michigan Community College Network.