This certificate program prepares students for employment as a microcomputer service technician and also lays a foundation in preparation for passing the Computer Technology Industry Association’s (CompTIA A+ and Network + Certification Exams. The objectives of the program go well beyond the requirements of the exams. The student will learn:
- Basic Hardware Concepts for both Workstations and Server with hands-on troubleshooting skills in solving hardware problems.
- Overview and Installation of Client and Server Operating Systems.
- Networking Concepts with emphasis on the OSI Model, Point to Point (Ethernet) and Cross-Network (TCP/IP) Protocols, Peer to Peer and Client/Server networking, wireless networks, networking topologies, network media, and printing.
- Command Line Basics and Batch File Techniques.
- Data Forensics including recovering data at the core level of disk drives, etc.
- Customer Relations
The program is structured for students who:
- Desire a foundation in the concepts leading to the A+ and Network + certifications.
- Want employment as a microcomputer service technician
- Are already certified and want to enhance their knowledge with the latest in computer hardware, associated operating systems, and networking.
- Want the foundation for WCC’s advanced Certificates in Computer Networking, Network Operation Systems, Linux, or Data Recovery.
- Earn this advanced certificate in two semesters.
- Work towards the Associate Degree (APCSN) of which this certificate is part of.
- Use the APCSN Associate Degree for a direct transfer to Eastern Michigan’s Technology Management Program.
These are entry level courses – basic computer knowledge however is highly desired.
This is a high demand, high skill and high wage program as defined by the Michigan Community College Network.
Career Outlook in Michigan
2019-2020 Academic Requirements
Copies can be obtained from the Counseling Office, a program advisor, or from the Curriculum and Assessment Office Web site: Articulation Agreements.
|CST 118||Microsoft Command Line Fundamentals||2|
|CST 150||or||Computer Systems Technology I|
|CST 160||Computer Technology I||4|
|CST 155||or||Computer Systems Technology II|
|CST 165||Computer Technology II||4|
|CST 185||Local and Mobile Networking Essentials||4|
|BMG 205||or||Creating the Customer Experience|
|CST 174||or||CST Co-op I|
|CST 270||Computer Forensics I||3|
- Total Credits Required