Computer Systems Technology (CTCSTC)


This certificate program prepares students for employment as a microcomputer service technician and also lays a foundation in preparation for passing the Computer Technology Industry Association’s (CompTIA A+ and Network + Certification Exams.  The objectives of the program go well beyond the requirements of the exams.  The student will learn:

  • Basic Hardware Concepts for both Workstations and Server with hands-on troubleshooting skills in solving hardware problems.
  • Overview and Installation of Client and Server Operating Systems.
  • Networking Concepts with emphasis on the OSI Model, Point to Point (Ethernet) and Cross-Network (TCP/IP) Protocols, Peer to Peer and Client/Server networking, wireless networks, networking topologies, network media, and printing.
  • Command Line Basics and Batch File Techniques.
  • Data Forensics including recovering data at the core level of disk drives, etc.
  • Customer Relations

The program is structured for students who:

  • Desire a foundation in the concepts leading to the A+ and Network + certifications.
  • Want employment as a microcomputer service technician
  • Are already certified and want to enhance their knowledge with the latest in computer hardware, associated operating systems, and networking.
  • Want the foundation for WCC’s advanced Certificates in Computer Networking, Network Operation Systems, Linux, or Data Recovery.


  • Earn this advanced certificate in two semesters.
  • Work towards the Associate Degree (APCSN) of which this certificate is part of.
  • Use the APCSN Associate Degree for a direct transfer to Eastern Michigan’s Technology Management Program.

Admission Requirements

These are entry level courses – basic computer knowledge however is highly desired.

This is a high demand, high skill and high wage program as defined by the Michigan Community College Network.

Career Outlook in Michigan

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46,906Median Earnings

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56,848Median Earnings

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2017-18 | 2018-19 | 2019-20

2019-2020 Academic Requirements

Eastern Michigan University, BS degree.

Copies can be obtained from the Counseling Office, a program advisor, or from the Curriculum and Assessment Office Web site: Articulation Agreements.
Business/Computer Technologies
Computer Instruction Dept
William Reichert
James Lewis
Michael Galea
Philip Geyer
(Items marked with an icon online icon are available online.)
Major/Area Requirements
Class   Title Minimum Credits
CST 118   Microsoft Command Line Fundamentals 2
CST 150 or Computer Systems Technology I  
CST 160   Computer Technology I 4
CST 155 or Computer Systems Technology II  
CST 165   Computer Technology II 4
CST 185   Local and Mobile Networking Essentials 4
BMG 205 or Creating the Customer Experience  
CST 174 or CST Co-op I  
CST 270   Computer Forensics I 3
Total 17
Total Credits Required