Online Classes Grievance Procedure for Out-of-State Students
WCC is committed to resolving concerns and complaints in a timely, fair, and amicable manner. If you reside outside of Michigan while taking a WCC online class and are unable to resolve any issue by contacting the Ombudsman, you may contact the appropriate office in your state. That information is provided in the following List of State Offices. For additional assistance , you may contact our accrediting agency, the Higher Learning Commission.
Contact the Help Desk for assistance with Blackboard related issues.
The Help Desk is now available 7/24
Walk-in Help Available:
SC 314: Monday thru Friday,
8:00 am – 8:00 pm
GM 112: Monday thru Thursday,
8:00 am – 10:00 pm;
Friday 8:00 am – 4:00 pm
We offer blended versions of many online classes. In most cases you just come to school once a week, and you gain the benefit of face-to-face discussions with your instructor and fellow students.more »