Single Sign On Server/Website Outage

January 11, 2022 Washtenaw Community College


The websites listed below will be unavailable from 9 a.m. to 12 p.m. on Monday, January 17. No other systems will be affected. ITS is replacing the Central Authentication Service (CAS) Single Sign On (SSO) server.

The Central Authentication Service (CAS) is a single sign-on protocol for the web. Its purpose is to permit a user to access multiple applications while providing their credentials (netID and password) only once. We are updating the server to the most current version to remediate security vulnerabilities.

Services Affected: Banner SS-PROD, Banner, Banner Mobile, Google, Touchnet, Blackboard, Blackboard Stage, ServiceAPI, Campus Logic, Degree Works App, BDM, BDM – DEV, Maxient, Campus Labs, PeopleAdmin, Jobs, Bluera, Bluera – Sandbox,, Kalpa Systems, Kalpa Sytems (Stage), Blue Pulse Hub, Purple Briefcase

Start Time: 1/17/2021 9 a.m.
Anticipated End Time: 1/17/2021 12 p.m.

What is impacted? All websites above.

What services will be available? All services except websites above.

If you have any questions or need further assistance, please contact ITS via email at [email protected] or by phone at 734-973-3456.