IT Maintenance Windows: Aug. 29; Sept 5-6

August 26, 2021 Washtenaw Community College

The Office of Information Technology Services (ITS) will be adding a core switch to improve network reliability, beginning Sunday, Sept. 5 at 9 a.m. The entire WCC network will be down until Monday, Sept. 6 at 11 p.m.

In order to ensure all goes well, ITS will be performing maintenance on our Network switch to improve network reliability on Sunday, Aug. 29 from 3 a.m. to 6 a.m. The entire WCC network will be down.

Please review details below.


ITS will be performing maintenance on our Network switch to improve network reliability on Sunday, Aug. 29 from 3 a.m. to 6 a.m. The entire WCC network will be down. This maintenance must be done prior to our upcoming maintenance on Sept. 5-6.

Services Affected: All phones and internet access into and out of the WCC network will be unavailable. Any service requiring VPN, Single Sign-on or services that are hosted in the WCC data center will be unavailable to faculty, staff and students.

Start Time: Sunday, Aug. 29 at 3 a.m

Approximate End Time: Sunday, Aug. 29 at 6 a.m.

What is impacted? All phones including Avaya Softphone, VPN, all shared drives, anything requiring Single Sign-on (SSO), Blackboard, MyWCC, Pay Tuition, Register for Classes and Check Your Progress, Banner 8/9, Financial Aid Appeals System, Portal applications, FAMIS, SARS Appointment Scheduling, JATC 669 Moodle Testing Site, UltraTime and classroom labs will be unavailable. 

Available Services: The main college website will be online.

If you have questions or need assistance, please contact ITS via email at [email protected] or dial 734-973-3456.


ITS will be adding a core switch to improve network reliability, beginning Sunday, Sept. 5 at 9 a.m. The entire WCC network will be down until Monday, Sept. 6 at 11 p.m.

Services Affected: All phones and internet access into and out of the WCC network will be unavailable. Any service requiring VPN, Single Sign-on or services that are hosted in the WCC data center will be unavailable to faculty, staff and students.

Start Time: Sunday, Sept. 5 at 9 a.m

Approximate End Time: Monday, Sept. 6 at 11 p.m.

What is impacted? All phones including Avaya Softphone, VPN, all shared drives, anything requiring Single Sign-on (SSO), Blackboard, MyWCC, Pay Tuition, Register for Classes and Check Your Progress, Banner 8/9, Financial Aid Appeals System, Portal applications, FAMIS, SARS Appointment Scheduling, JATC 669 Moodle Testing Site, UltraTime and classroom labs will be unavailable. 

Available Services: The main college website will be online.

If you have questions or need assistance, please contact ITS via email at [email protected] or dial 734-973-3456.

Todd Kreuger

Chief Information Officer

Tags: Faculty, Students