September 2, 2021 Washtenaw Community College
The Office of Information Technology Services (ITS) will be adding a core switch to
improve network reliability, beginning Sunday, Sept. 5 at 9 a.m. The entire WCC network will be down until Monday, Sept. 6 at 11 p.m.
Services Affected: All phones and internet access into and out of the WCC network will be unavailable. Any service requiring VPN, Single Sign-on or services that are hosted in the WCC data center will be unavailable to faculty, staff and students.
Start Time: Sunday, Sept. 5 at 9 a.m.
Approximate End Time: Monday, Sept. 6 at 11 p.m.
What is impacted? All phones including Avaya Softphone, VPN, all shared drives, anything requiring Single Sign-on (SSO), Blackboard, MyWCC, Pay Tuition, Register for Classes and Check Your Progress, Banner 8/9, Financial Aid Appeals System, Portal applications, FAMIS, SARS Appointment Scheduling, JATC 669 Moodle Testing Site, UltraTime and classroom labs will be unavailable.
Available Services: The main college website will be online.
Operational Data Store (ODS) Upgrade
Start Time: Sunday, Sept. 5 at 2 a.m.
Approximate End Time: Sunday, Sept. 5 at 9 a.m.
What is impacted? Banner 8 INB Forms, Banner 9 Admin Pages, MyWCC, Register for Classes, Pay Tuition, Financial Aid Appeals, DegreeWorks.