Elite Customer Service

Build, Serve & Retain Loyal Customers

Strong customer relationships are essential to the success of your business! Customers – both external and internal – want to be loyal to a deserving organization. Those relationships hinge on the behavior of your employees.

Be the best in customer service & satisfaction

In this interactive course, you'll learn how to:

  • Build customer relationships
  • Build customer loyalty
  • Provide elite customer service
  • Overcome the challenges of providing elite customer service
  • Develop an awareness and skills to show interest and concern for customers
  • Recognize when a situation is escalating
  • Effective de-escalation strategies

You will engage in a variety of individual and group activities, partner discussions, video demonstrations, role plays, and group discussions. This course will teach you the knowledge and skills that make the difference between losing a customer or keeping one for a lifetime. 


Please inquire for dates and times.
[email protected] | 734.390.WORK (9675)

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