Problem Solving & Making Good Decisions

Prepare to tackle the everyday issue

We encounter problems in our daily lives at home and in the workplace. Problems can cause us to feel uncomfortable and rush to a solution.

This course will teach you how to turn problems into opportunities to improve systems and processes. Learn the stages of problem solving and how to work through the process step-by-step. By learning about the decision making process you learn how to identify and resolve future problems with confidence.

Course Content

  • Identify and define the problem
  • Clarify why the problem needs solving
  • Identify the root cause
  • Develop and execute the solution
  • Evaluate the results
  • Execute corrective action
  • Identify the decision
  • Evaluate the options
  • Rank the importance of criteria
  • Choose the best solution
  • Implement the solution
  • Evaluate the results


Please inquire for dates and times.
[email protected] | 734.390.WORK (9675)

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