Online Classes Grievance Procedure for Out-of-State Students

Logo: National Council for State Authorization Reciprocity Agreements

State Authorization

Washtenaw Community College participates in the State Authorization Reciprocity Agreement (SARA), which is an agreement among states that establishes national standards for the interstate offering of postsecondary distance-education courses and programs. Through SARA, WCC may provide distance education to residents of any other SARA member state without seeking authorization from each SARA member state. All states other than California participate in SARA (as an accredited public institution, WCC is exempt from approval by the California Bureau of Private Postsecondary Education).

Online Classes Grievance Procedure for Out-of-State Students

WCC is committed to resolving concerns and complaints in a timely, fair, and amicable manner. If you reside outside of Michigan while taking a WCC online class and are unable to resolve any issue by contacting the Dean of Students, you may contact the appropriate office in your state. That information is provided in the following List of State Offices. For additional assistance, you may contact our accrediting agency, the Higher Learning Commission.

The Michigan Department of Licensing and Regulatory Affairs' Corporations, Security & Commercial Licensing Bureau is the agency designated to review complaints against institutions of higher education providing distance education. Complaints concerning WCC’s distance education activities regulated by Michigan's Higher Education Authorization and Distance Education Reciprocal Exchange Act (2015 PA 45) may be directed to the Department of Licensing and Regulatory Affairs, Corporations, Securities & Commercial Licensing Bureau, P.O. Box 30018, Lansing, MI 48909 through the CSCL Complaint Form.

Professional Licensure
At this time, Washtenaw Community College does not currently offer fully online degree programs that lead to professional licensure.  Washtenaw Community College cannot confirm whether online or face-to-face courses or programs meet requirements for the educational prerequisites for professional licensure or certification in any location outside the state of Michigan.  Students considering a program or course that may lead or to or provide preparation for professional license or certification should seek guidance from the appropriate licensing agency in their state of residence prior to enrollment in such a program at WCC.  If you require assistance in determining the appropriate agency, please contact the Office of the Vice President for Instruction at (734) 973-3488.