Zoom Help

What devices can I use Zoom on?

  • Laptop/computer (PC/Mac) -- recommended
  • Tablet (Apple iOS, Android)
  • Smartphone (Apple iOS, Android)

Preparing for a Zoom Meeting

Days Before Your First Meeting

  • Remember to download and install the Zoom launcher (PC/Mac) or the app (iOS/Android) in advance, as it can take several minutes to complete.
  • Join a Zoom Test Meeting to confirm your computer or device's capabilities. 
    • In your test meeting, practice using the Zoom features listed below under "Views to Choose From" and "The Zoom Menu."
  • If you have a disability and need an accommodation such as captioning, contact WCC’s Support for Students with Disabilities days in advance.
  • Need one-on-one assistance? Please contact WCC’s Virtual Learning Commons
  • Note: Zoom backgrounds require computers with these specifications.


15 Minutes Before Your Meeting

  • Find a quiet space with strong WiFi that is free of distractions. You can test your internet connection speed by visiting Zoom's suggested third party bandwidth tester, Speedtest
  • Test your headphones, microphone, and camera to make sure the class can hear and see you (and vice versa).
    • To test your microphone, click "Test Computer Mic & Speakers" in the pop-up window that appears when first opening a test meeting or beginning your scheduled meeting. More information on audio testing.
    • To test your camera, just look at the Zoom window to see that you are clearly visible, non-pixellated, and can move and speak without noticeable delays. View  video testing tips.
    • You may need to give Zoom permission to access your camera and microphone beforehand.
  • Close any windows or programs open on your device that are unrelated to your meeting.

During the Zoom Meeting

  • Click Start Video to begin broadcasting from your webcam. 
  • Mute your mic until you are asked to talk.
    • Option 1: click the microphone icon with your mouse to mute and unmute
    • Option 2: when muted, hold the spacebar to temporarily unmute yourself
  • Click the Chat bubble to ask questions via text, share links to websites, and keep up with the class's back-channel discussion. You can chat to everyone in the meeting, just the professor, or a specific person. 
  • Find out who else is in the meeting by clicking Participants. This is also where you can "raise your hand" to ask a question, answer a question, or start an intense philosophical debate. What you do with this power is up to you.
  • Be prepared to share your screen with the class. 
  • At the end of the class, click Leave Meeting.

Still needing more help? Please schedule time with WCC’s Learning Commons.

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