Self-Service Help Desk Request
WCC staff can submit their request by using the WCC Self-Service Helpdesk System. If asked for a username and password, use your WCC email and password.
- The Help Desk is now available 24/7.
- The Help Desk walk-in hours are Monday through Thursday at:
SC 314 – 8:00am to 8:00pm Fri 8am – 4pm
- The Help Desk is located in the third floor of the Student Center Building, SC314.
- Email the Help Desk at firstname.lastname@example.org
We provide Web, Telephone and Walk In support for Students, Faculty and Staff.
- Student and Faculty Blackboard issues
- Faculty and Staff PC Issues
- Faculty and Staff Telephone Issues
- Student, Faculty and Staff Wireless Issues (includes walk in support for assistance with any wireless device)